> For the complete documentation index, see [llms.txt](https://docs.plenit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plenit.com/productos/servers/details/service-availability.md).

# Disponibilidad del servicio

### Compromiso de disponibilidad

|                |        |
| -------------- | ------ |
| Disponibilidad | 99,99% |

Como referencia, un 99,99% equivale aproximadamente a 4,4 minutos de indisponibilidad al mes, o unos 53 minutos al año.

Los términos completos del SLA —periodo de medición, método de cálculo, exclusiones y créditos de servicio— se recogen en el acuerdo de nivel de servicio oficial.

### Disponibilidad no es alta disponibilidad

> #### 🚧 Qué cubre este compromiso
>
> El SLA se refiere a la disponibilidad de nuestra **infraestructura**. 
>
> Que tus cargas sigan en pie ante la caída de una máquina depende de cómo diseñes tu arquitectura: eso es continuidad por diseño, y lo verás en Conceptos cuando esté disponible.

### Dónde seguir

* La resiliencia de la infraestructura física: [Características técnicas.](/productos/servers/details/technical-specs.md)
* Qué operas tú y qué operamos nosotros: [¿Qué es un Servidor?](/productos/servers/concepts/what-it-is.md) 


---

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