> For the complete documentation index, see [llms.txt](https://docs.plenit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plenit.com/docs-en/productos/remote-desktop/how-to/user-quickstart-guide.md).

# How to Access Your Remote Desktop (User Guide)

With Remote Desktop, you can work with your usual applications from any device and any place, using only a browser and your access credentials.

This guide shows you how to enter your environment and get started.

> #### 👍 What you get
>
> Access your Remote Desktop environment from the user portal and open your applications, wherever you are and with whatever device you have at hand.

### Before you start

* A web browser.
* Your username and password.
* The user portal address: [portal.plenit.com](https://portal.plenit.com).

### Step 1. Sign in to the user portal

Open [portal.plenit.com](https://portal.plenit.com) in the browser and enter your username and password.

{/\* 📸 CAPTURE 1 · user portal login screen · highlight username/password fields \*/}

![User portal access](https://REEMPLAZA-URL/escritorio-remoto-acceso-usuario-01.png)

### Step 2. Enter your Remote Desktop

The portal brings together the services you have access to. Click the card of **Remote Desktop** to open your environment.

{/\* 📸 CAPTURE 2 · user portal · highlight the Remote Desktop card \*/}

![Remote Desktop card in the user portal](https://REEMPLAZA-URL/escritorio-remoto-acceso-usuario-02.png)

A new tab opens with the access screen to your environment.

### Step 3. Choose your connection method

The access screen changes depending on the mode assigned to you. See which of the two is yours and follow its section.

{/\* 📸 CAPTURE 3 · access screen · highlight the available connection options \*/}

![Connection options according to the assigned mode](https://REEMPLAZA-URL/escritorio-remoto-acceso-usuario-03.png)

#### If you have the Applications Launchpad

You see and open only your applications, without a desktop. You can log in in two ways depending on your equipment:

* **HTML5**, if you connect from a Mac, Linux, or Android. Everything works inside the browser.
* **RemoteApp**, if you want full integration with your Windows computer.

#### If you have a full desktop

You access a full Windows desktop. You can choose between:

* **HTML5**, to use the desktop within the browser.
* **RDP**, to open the desktop outside the browser, in its own window.

> #### 📘 Don't know which one applies to you?
>
> The connection mode is defined by whoever administers your environment. 
>
> If the screen doesn't look like what you expect or you're not sure which option to choose, check with the person who gave you access.

### Step 4. Start working

Once inside, you open your usual applications and work as normal. As long as you have an internet connection, it doesn't matter where or from which device you connect: you'll find your work where you left it.

{/\* 📸 CAPTURE 4 · environment in use (Launchpad or desktop) with an application open \*/}

![Remote Desktop environment in use](https://REEMPLAZA-URL/escritorio-remoto-acceso-usuario-04.png)

### Conclusion

Accessing your Remote Desktop is always the same process: you enter the user portal, open the Remote Desktop card, and choose your connection method.

From there, you work with your applications as you would on your computer, but from anywhere. If something doesn't match what you see on screen, the person who administers your environment is the one best able to guide you.


---

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