Connect Remote Desktop through RDP/RemoteApp
Set up a shortcut to the environment on the user's computer with the RDP/RemoteApp Generator, so they can enter without going through the portal each time.
There are two ways to enter the Remote Desktop environment: from the user portal, or with a direct connection configured on the computer.
This guide covers the second: you leave a shortcut on the user's computer that opens the environment without going through the web portal every time.
👍 What you get
A shortcut on the user's desktop that opens their Remote Desktop environment according to the connection mode assigned to them, without entering the portal each time.
Before you start
Access the admin panel at admin.plenit.com with permissions on the environment.
Have an active Remote Desktop subscription.
If you don't already have one, set it up with the Remote Desktop Quick Start.
That the user for whom you create the connection has logged in at least once in the user portal.
Work from the computer where you want to leave the shortcut configured.
Step 1. Open the RDP/RemoteApp Generator
In admin.plenit.com, go to Cloud Services → Remote Desktop and enter the environment subscription. In the upper right, open the button Connect and open the RDP/RemoteApp Generator.
{/* 📸 SCREENSHOT 1 · Remote Desktop subscription · highlight the "Connect" button in the upper right */}
Step 2. Download and run the Client Generator
A file is downloaded .zip with the executable. Save it, unzip it, and run Client Generator.exe from the folder where you left it.
{/* 📸 SCREENSHOT 2 · Client Generator.exe unzipped, ready to run */}
Step 3. Configure the Client Generator
When you run it, the configuration window opens. These are the fields you fill in, each with its data.
{/* 📸 SCREENSHOT 3 · Client Generator window with the fields to configure */}
3.1 Server address and Port number
In Server address, enter the environment URL, which you have in the Customization tab of the subscription. Enter it without https://. In Port number, use 443 or 5553.
{/* 📸 SCREENSHOT 4 · Customization tab · highlight the environment URL to copy */}
3.2 User
Go to Users, edit the user you are configuring and copy their server user. That is the value that goes in the Logon field of the Generator.
{/* 📸 SCREENSHOT 5 · Users › edit user · highlight the "server user" */}
3.3 Preferred display mode
In the edit of the same user, look at the connection mode assigned and select the equivalent in Preferred display mode:
If it has Applications Launchpad, select RemoteApp client.
If it has Full desktop, select Remote desktop client.
🚧 The mode must match
If the Generator mode does not match the one assigned to the user, the direct connection will not open the environment as it should. Confirm the mode in the user record before continuing.
3.4 Universal Printer (optional)
If you want to enable universal printing, go to Local resources → Universal printer option and select Select the local printer — local driver included. It is the recommended option: it lets the user choose their local printer from the print dialog itself.
3.5 Create the shortcut
When you're done, click Create Client. A shortcut is created on the computer's desktop, which will open the environment according to the mode defined for the user.
{/* 📸 SCREENSHOT 6 · Create Client · shortcut created on the desktop */}
Step 4. Make the first connection from the portal
Before using the shortcut, make a first connection from the user portal so that everything is configured. Go to portal.plenit.com, log in with that user and open the card for Remote Desktop.
The platform will ask you for the connection mode and the download of a plugin, which improves integration between the environment and the local computer. Install it and connect to the service.
{/* 📸 SCREENSHOT 7 · first connection through the portal · plugin download */}
📘 Only the first time
The plugin is installed only once per computer. After this first connection, the shortcut works on its own.
Step 5. Use the direct connection
From here on, the user opens their environment directly from the shortcut icon on their desktop, without going through the portal.
{/* 📸 SCREENSHOT 8 · shortcut icon on the user's desktop */}
Conclusion
The direct connection is a convenience for the user who logs in daily: once configured with the Generator and validated with the first connection through the portal, it opens the environment from an icon on their desktop.
The only thing worth taking care of is that the Generator mode matches the one assigned to the user, and that the first connection through the portal is completed to install the plugin.
From then on, day to day is a double click.
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