> For the complete documentation index, see [llms.txt](https://docs.plenit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plenit.com/docs-en/productos/remote-desktop/customization/how-to-customize-the-avatar.md).

# How to Customize the Avatar in Remote Desktop

The environment avatar can be customized at the organization-wide level or for a specific user, and there are several ways to do it depending on when.

This guide covers the four: during deployment, from the already created subscription (organization or user), and from the user's own launchpad.

> #### 👍 What you get
>
> The organization avatar or a user avatar customized with your image, using the route that best fits your case.

### Before you start

* Access the administration panel at [admin.plenit.com](https://admin.plenit.com) with permissions on the environment.
* Have a Remote Desktop environment. If you don't already have one, set it up with the [Remote Desktop Quick Start.](/docs-en/productos/remote-desktop/quickstart.md)
* Have the image ready that you are going to use as the avatar.

> 📘 What scope does each method have
>
> Change the organization avatar **organization** applies it to the whole organization and its users. Changing a **user** affects only that person. And if the user themselves changes their avatar from their launchpad, that image takes precedence over the one you define from the panel.

### Organization avatar during deployment

If you are still provisioning the environment, you configure the avatar in the final stage of provisioning, in the step of **Customization**, together with the organization's corporate image. The full provisioning is in the [Remote Desktop Quick Start.](/docs-en/productos/remote-desktop/quickstart.md)

{/\* 📸 SCREENSHOT 1 · Customization step of deployment · corporate image and avatar \*/}

![Avatar customization during deployment](https://REEMPLAZA-URL/escritorio-remoto-avatar-01.png)

### Organization avatar in an already deployed environment

In [admin.plenit.com](https://admin.plenit.com), go to **Cloud Services → Remote Desktop** and enter the subscription. Open the **Customization**, select **custom avatar** and upload the image.

{/\* 📸 SCREENSHOT 2 · Customization · custom avatar and image upload \*/}

![Custom organization avatar in Customization](https://REEMPLAZA-URL/escritorio-remoto-avatar-02.png)

### Avatar for a specific user from the subscription

If you want a different avatar for a user, in the same subscription open the **Users**, open the **(...)** user's menu and click **Edit**. **custom avatar** and upload the image.

{/\* 📸 SCREENSHOT 3 · Users › edit user · custom avatar \*/}

![Custom avatar for a user from the subscription](https://REEMPLAZA-URL/escritorio-remoto-avatar-03.png)

### Avatar for a user from their launchpad

The user themselves can change their avatar from the HTML5 access launchpad: on the home screen, click the avatar and choose a new image.

{/\* 📸 SCREENSHOT 4 · HTML5 launchpad · avatar change by the user \*/}

![Changing the avatar from the user's launchpad](https://REEMPLAZA-URL/escritorio-remoto-avatar-04.png)

> #### 🚧 This method overrides the panel one
>
> The avatar the user sets from their launchpad takes priority over the one you defined from the panel.&#x20;
>
> If a user keeps seeing a different avatar from the one you set for them, that's the first thing to check: they will have changed it themselves from their launchpad.

### Conclusion

You have four ways to customize the avatar, and the one you use depends on your case: during deployment or from Customization for the whole organization, from Users for a specific user, and from the launchpad when the user themselves changes it.

The rule to remember is priority: the avatar the user sets from their launchpad overrides the one you define from the panel. To undo any change, go back through the same route and upload the previous image.

<br>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.plenit.com/docs-en/productos/remote-desktop/customization/how-to-customize-the-avatar.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
