> For the complete documentation index, see [llms.txt](https://docs.plenit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plenit.com/docs-en/productos/remote-desktop/concepts/glossary.md).

# Glossary

A quick review of the terms we use when talking about Remote Desktop. If you come across one and it isn't clear, look it up here.

### Environment and servers

| Term            | What it is                                                                                     |
| --------------- | ---------------------------------------------------------------------------------------------- |
| Environment     | The set of servers, users, and applications that make up a Remote Desktop for an organization. |
| Server (host)   | The Windows server that serves the users' sessions in the environment.                         |
| Multi-server    | Environment with more than one server, to distribute the load across several.                  |
| Load balancer   | Distributes users' sessions among the servers in a multi-server environment.                   |
| Server template | Reusable base configuration for deploying consistent environments.                             |

### Users and access

| Term              | What it is                                                                            |
| ----------------- | ------------------------------------------------------------------------------------- |
| Concurrent user   | User with an open session at the same time; this is what determines load and billing. |
| Session           | The active connection between a user and the environment.                             |
| Connection mode   | How the user enters and what they see (application Launchpad or full desktop).        |
| RemoteApp         | The environment applications run integrated with the user's Windows computer.         |
| HTML5             | Access to the environment from the browser, for any operating system.                 |
| Direct connection | Access from the user's desktop (RDP or RemoteApp), without going through the portal.  |
| User portal       | The website from which the user enters their applications or desktop.                 |
| 2FA               | Two-step verification to strengthen each user's access.                               |

### Applications

| Term                | What it is                                                                            |
| ------------------- | ------------------------------------------------------------------------------------- |
| Publish             | Install an application in the environment and associate it with the users who use it. |
| Marketplace         | Catalog of preconfigured applications ready to add.                                   |
| Manual installation | Installation of any application via console on the server.                            |

### Administration

| Term         | What it is                                                                                         |
| ------------ | -------------------------------------------------------------------------------------------------- |
| Subscription | The relationship that groups and bills the Remote Desktop service.                                 |
| Permissions  | The level of each user, User or Administrator (the latter with Windows administrator permissions). |

### Next steps

* Go back to [Concepts.](/docs-en/productos/remote-desktop/concepts.md)
* See the reference in [Details.](/docs-en/productos/remote-desktop/details.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.plenit.com/docs-en/productos/remote-desktop/concepts/glossary.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
