> For the complete documentation index, see [llms.txt](https://docs.plenit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plenit.com/docs-en/productos/remote-desktop/concepts.md).

# Concepts

Explanations and definitions of the key Remote Desktop concepts: what it is, how it is sized, connection modes, users, and data protection.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>What is Remote Desktop?</strong></td><td>What the remote work environment is, who it is for, and how you offer it to your client as a managed service.</td><td><a href="/pages/2dd20ddd7853454f13b411d60898bc345eb05076">/pages/2dd20ddd7853454f13b411d60898bc345eb05076</a></td></tr><tr><td><strong>Size your environment</strong></td><td>How to calculate concurrent users and host resources to size the environment.</td><td><a href="/pages/615021d34d9e637f6e5c50fc10d6470aea469f04">/pages/615021d34d9e637f6e5c50fc10d6470aea469f04</a></td></tr><tr><td><strong>Connection modes</strong></td><td>The connection methods (RemoteApp, HTML5, and direct connection) and which one fits each user.</td><td><a href="/pages/13d6c2fd74bee28d0f6374e0fcb41109396a6e7d">/pages/13d6c2fd74bee28d0f6374e0fcb41109396a6e7d</a></td></tr><tr><td><strong>Users and applications</strong></td><td>How users, permissions, and the applications you publish in the environment are managed.</td><td><a href="/pages/f13fe20753a6a7b5d6f13f02e55a1007c228db5a">/pages/f13fe20753a6a7b5d6f13f02e55a1007c228db5a</a></td></tr><tr><td><strong>Access to the environment</strong></td><td>What the user sees when they log in and how their access is controlled, including 2FA.</td><td><a href="/pages/9a2a967d29e314409f5dbc9a45fa121fec446c0f">/pages/9a2a967d29e314409f5dbc9a45fa121fec446c0f</a></td></tr><tr><td><strong>Backup and data protection</strong></td><td>How the environment is protected with backups, managed from the associated Servers subscription.</td><td><a href="/pages/1d80c4d5dfbad725e0651bc1301f214a9a9e2122">/pages/1d80c4d5dfbad725e0651bc1301f214a9a9e2122</a></td></tr><tr><td><strong>Glossary</strong></td><td>Definitions of the terms specific to Remote Desktop.</td><td><a href="/pages/d71182f8ee3386b3ac7c212b9f73ba7b9d68a745">/pages/d71182f8ee3386b3ac7c212b9f73ba7b9d68a745</a></td></tr></tbody></table>


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