How to Create and Manage Your Subscriptions
Create, edit, update, and delete subscriptions from Home > Subscriptions.
Subscriptions are the unit with which you organize and bill services.
From Subscriptions you create them, query them, and manage them, both yours and your clients'.
📘 What will you learn?
Know where you can see your subscriptions, how to contract a new one and how to edit it, check its usage, or delete it.
Before you begin
You need to be logged in and have permission to manage subscriptions. There are two paths, and each shows the subscriptions differently:
From Home (your global view) — in Home > Subscriptions you see the list of all your subscriptions, in tabs My subscriptions and clients.
From an organization — in Organization > Subscriptions you see those of that organization in cards, one per service, with their live metrics.
It is the same place with two presentations: the list is for managing in bulk; the cards are for seeing the status of an organization at a glance.
The two views
The list (Home)
In Home > Subscriptions you have the list, with a Filter and these columns:
Name — the subscription name.
Service — the service type.
Created — the creation date.
Actions — the menu ⋮ of each subscription.
The tab My subscriptions shows those of your organization; the tab clients gathers those of the organizations you manage, with additional columns (Organization, Licenses, Zones, and Version) and the status of each one.
The cards (Organization)
In Organization > Subscriptions you see one card per service of that organization, with its live metrics: Servers (cores and RAM), Remote Desktop (sessions and applications), File and Object Storage (GB, quota, and usage percentage), DNS (zones and records), and Disaster Recovery (plan and replica). Each card has its own menu ⋮.
Create a subscription
In Subscriptions, click New subscription.
In What do you want to contract?, choose the service: Servers, Remote Desktop, Disaster Recovery, File Storage, Object Storage, DNS, or Software Licenses.
From there you follow the deployment flow for that service.
❗️ It is created in the selected organization
The subscription is created in the organization you have selected at that moment, whether you enter from Home or from an organization. Before contracting, check above that it is the correct organization.
🚧 Organization selector
A selector is planned to choose the organization during sign-up. Until then, the subscription goes to the one you have selected.
The deployment of each service, with all its steps and options, is explained in its own Quick Start, within that service's documentation.
Manage a subscription
The actions menu (⋮) changes depending on the tab you are in, because the tasks are not the same in your subscriptions as in your clients'.
In My subscriptions
The ⋮ brings Edit, Usage and Delete.
Edit — opens the edit screen: you change the Name of the subscription (the Service and creation date are shown as reference, they are not editable) and save.
Usage — takes you to the consumption for that subscription, within your Billing, where you see consumption and invoices.
Delete — cancels the subscription.
In client subscriptions
The ⋮ brings Edit, Update and Delete.
Edit — same as in your subscriptions.
Update — applies an available update to that client subscription.
Delete — cancels the subscription.
Update a client subscription
When an update is available, Update opens a notice that first validates some requirements to ensure that it is viable on all servers of the subscription: the number of snapshots, the connection with the servers, and the installed software versions.
If everything is correct, you confirm with Update.
🚧 During the update there are restarts
When applying the update, the servers restart several times. It is advisable to avoid user connections until the process finishes.
Delete a subscription
Delete opens a confirmation modal that warns that all associated data will be deleted and that the action cannot be undone. To confirm, you will have to type DELETE.
❗️ Irreversible action
Deleting a subscription permanently deletes all its data.
Conclusion
Now you know where your subscriptions are, how the list view and the card view differ, how to contract a new one and how to edit, update, or delete it. The details of each service live in its own documentation.
Next steps
Check usage and invoices in Billing.
See what each column in the list shows in The lists.
To deploy a specific service, go to its Quick Start in the service documentation.
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